When purchasing Alice in Winterland tickets, you will be adhering to the following terms and conditions –
Once purchased, tickets are non-refundable and non-exchangeable
You must have a printed ticket or e-ticket in order to gain entry
Children under 3 years old enter for free. Child pricing is for ages 4 to 16 years
All children under 16 must be accompanied by an adult to gain entry to Alice in Winterland
No pets are permitted to enter with the exception of guide dogs
Alice in Winterland is a disabled-friendly event
Any illegal substances, alcohol, sharp objects, fireworks, flares, flammable items, floating lanterns and any other item that the organisers deem inappropriate will not be permitted inside Alice in Winterland
Smoking is only permitted in designated smoking areas
Security checks will take place on entry which includes and is not limited to bag checks. Security will also be present through Alice in Winterland for the safety of all visitors
Your standard Alice in Winterland ticket does not include entry to Santa’s Grotto, include any food and drink or any additional add-ons
We reserve the right to the use of any photographs or video footage taken at the festival for promotional and marketing purposes
Alice in Winterland will remain open through most weather conditions but if such weather arises where the event is unsafe, we will make the decision to close at 12pm on the day of the event and alert visitors to this on the official Alice in Winterland website
The organisers reserve the right to implement any restrictions/conditions deemed necessary before and during the event to ensure the safe management of the site
The organisers reserve the right to change the terms and conditions in accordance with any new laws, legislation or internal company policies before your entry
All tickets are subject to planning
Sorry, Alice in Winterland has closed its golden gates for now but don’t worry, we’re preparing for exciting new adventures!
If you’d like to be one of the first to know about our next magical experiences, please provide your email address below.
We can’t wait to share memories with you!
Thank you for choosing Alice in Winterland!
Tickets available soon. In the meantime sign up to our newsletter and you’ll be one of the first to know when tickets will be released.