Southwark Park, Paradise Gate, Jamaica Road, SE16 4RS. (Please note this is at the northern end of the park and it’s the nearest post code.)
28th November 2018 until 6th January 2019. Open daily from 3-10pm.
You can purchase tickets online. Tickets will be available at the gate but please note, these will be limited availability.
Yes, Alice in Winterland has full wheelchair access throughout the route.
Please note, there will be no local parking available, we strongly advise using public transport at local tube stations: Canada Water and Bermondsey. The roads leading up to Southwark Park will be closed for safety reasons and there will only be a designated disabled drop off zone.
The closest tube stations are Canada Water and Bermondsey. The closest over-ground stations are Surrey Quays and Rotherhithe.
You can either print your ticket or bring an e-ticket to the event.
Yes, you must select a time slot for your visit. Time slots will be every 30 minutes between 3pm and 10pm daily.
We will aim to fit you in the next available time slot.
This is dependent on your walking speed but on average, the trail can take up to 1 ½ hours.
Food and drink will be available at the event (not included in ticket price). Please note, that for all alcoholic beverages, a valid ID must be presented before purchase. Food and drink cannot be brought to the festival.
Ticket holders can not re-enter the festival once they have left.
Whilst we will not have an ATM , at the stalls in the Christmas market you will be able to buy using cash or card. Tickets can be bought on site with cash or credit card.
There will be designated smoking areas. Smoking is not permitted in other areas of Alice in Winterland.
No, tickets are not refundable or exchangeable.
Yes, photographs are allowed at the event.
Pets are not permitted into Alice in Winterland. Guide dogs are permitted to enter.
Yes, toilet facilities will be available at the festival.
We have a lost and found point or you can alert a member of staff with a radio and they will guide you on the next steps. If you realise you’ve lost an item after the event, please email email@example.com
Every child will be given a wristband when entering Alice in Winterland which their parents will write their name and contact number on in case of an incident such as this. There will also be a lost child area.
Yes we are looking for retail, food and drink stalls, if you are interested please email firstname.lastname@example.org
Yes there is an opportunity to have a tailor made package in any of the time sessions. Please email email@example.com
Yes we have a number of packages available. Please email firstname.lastname@example.org to find out more.
No problem, contact us at email@example.com and we will endeavour to answer your question as quickly as possible.
The northern end of the park will remain open as normal with access on the main routes from north to south in the park. Some internal paths will be closed during the event times.
Tickets available soon.
In the meantime sign up to our newsletter and you’ll be one of the first to know when tickets will be released.